Worn Out Creative
Legal

Accessibility Statement

Last updated: 1 January 2026

Our commitment

Worn Out Creative is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The Worn Out Creative website is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Technical specifications

Accessibility of the Worn Out Creative website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • CSS
  • JavaScript
  • WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Known limitations

Despite our best efforts to ensure accessibility of the Worn Out Creative website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

  • Some older PDF documents may not be fully accessible to screen reader software. We are working to remediate these documents.
  • Some video content may not have captions. We are working to add captions to all video content.
  • Some images may not have descriptive alternative text. We are working to add appropriate alt text to all images.

Feedback and contact information

We welcome your feedback on the accessibility of the Worn Out Creative website. Please let us know if you encounter accessibility barriers:

  • Address: The Retreat, 406 Roding Lane South, Woodford Green, Essex IG8 8EY
  • Response time: We aim to respond to accessibility feedback within 2 business days, and to propose a solution within 10 business days.

Formal complaints

We aim to respond to accessibility feedback within 2 business days. If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Assessment approach

Worn Out Creative assessed the accessibility of this website by the following approaches:

  • Self-evaluation
  • Automated testing tools
  • Manual testing with assistive technologies