Privacy Policy — Worn Out Creative

1. Who we are

Worn Out Creative Ltd ("we", "us", "our") is a company registered in England and Wales. Our registered office is at The Retreat, 406 Roding Lane South, Woodford Green, Essex IG8 8EY. We are the data controller for the personal data we collect and process in connection with our website and services.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at The Retreat, 406 Roding Lane South, Woodford Green, Essex IG8 8EY.

2. What personal data we collect

We may collect and process the following categories of personal data:

Identity data: first name, last name, job title, company name
Contact data: email address, telephone number, postal address
Technical data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website
Usage data: information about how you use our website, products and services
Marketing and communications data: your preferences in receiving marketing from us and your communication preferences

3. How we collect your personal data

We collect personal data through the following means:

Direct interactions: when you fill in a contact form, request a proposal, correspond with us by email or otherwise contact us
Automated technologies: as you interact with our website, we may automatically collect technical data about your equipment, browsing actions and patterns
Third parties: we may receive personal data about you from analytics providers, advertising networks and search information providers

4. How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To respond to your enquiries and provide you with information about our services
To manage our relationship with you, including notifying you about changes to our terms or privacy policy
To administer and protect our business and website
To deliver relevant website content and advertisements to you
To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
To make suggestions and recommendations to you about services that may be of interest to you

5. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please see our Cookie Policy.

6. Disclosures of your personal data

We may share your personal data with the parties set out below for the purposes set out in this privacy policy:

Service providers acting as processors who provide IT and system administration services
Professional advisers including lawyers, bankers, auditors and insurers
HM Revenue & Customs, regulators and other authorities who require reporting of processing activities in certain circumstances
Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

7. Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

8. Data retention

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.

9. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

Request access to your personal data
Request correction of your personal data
Request erasure of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Request transfer of your personal data
Right to withdraw consent

If you wish to exercise any of the rights set out above, please contact us at The Retreat, 406 Roding Lane South, Woodford Green, Essex IG8 8EY.

10. Changes to this policy

We reserve the right to update this privacy policy at any time. We will notify you of any significant changes by posting a notice on our website. Please check this page periodically for updates.